Privacy Policy

Home Privacy Policy

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting, you are accepting and consenting to the practices described in this policy.

For the purpose of the General Data Protection Regulation, the data controller is Commonweal Housing Ltd, Unit 306, The Black Friars Foundry, 156 Blackfriars Road, London, SE1 8EN. The information you provide will be held in accordance with the Data Protection Act 1998 and the General Data Protection Regulation Act 2018 and may be used by Commonweal to communicate with you and update you on our services and the projects we run and our partners.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address, telephone numbers, IP addresses and web browsers (and versions) you use
  • personal data relating to the completion of online forms
  • information on how people use the site, using cookies and page tagging, to help us improve the website and our services

What we do with the information we gather

We require this information for the following reasons:

  • to update you on Commonweal’s work, our projects and reports produced by us and our project partners
  • to administer our relationship with you
  • we may use the information to improve our services to you and to invite you to take part in our events, which might be any use to you and interest you

Where we store your personal data

The data that we collect from you will be stored at a secure, encrypted and password protected location on the Commonweal corporate intranet and will not be transferred to a destination outside the European Economic Area (“EEA”). It will also be processed by staff operating in UK for the provision of support services. By submitting your personal data, you agree to the storing and processing of your data. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Protecting your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the General Data Protection Regulation (GDPR), free of charge.  If you would like a copy of the information held on you please write to the address shown on our contact page ( If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Your rights

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to information

The Data Protection Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.  To do so, a data subject must submit a Subject Access Request (SAR) by completing the SAR form – 8. Access request will be free of charges.

Contact us

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to us by email or by writing to us at the address on the contact us page.

This Policy was last updated in May 2021.